FAQ

Frequently asked Questions

We are located in the beach district of Pärnu. Karusselli 21, 80015
Check-in is possible from 15:00 onwards. The doors open with a code, so you can choose your own arrival time. You don't need to inform us about the arrival time, but it's important to complete the online check-in through the booking system by the morning of the arrival day. Otherwise, we won't be able to issue the code. The official check-in information is provided in the booking confirmation email.
Check-out is at 12:00 at the latest.
Yes, it is mandatory according to the laws of the Republic of Estonia, and unfortunately, we cannot allow you into the apartment without it.
The information and link to online check-in are in your booking confirmation email. For check-in, you need to enter your contact and document details according to the laws of the Republic of Estonia. Once check-in is completed, you will receive a message on the day of arrival with your apartment number and code. The code will be valid from 15:00 on the day of arrival and expires at 12:00 on the day of departure.

Apartment 1 and 3

Wifi: Karusselli 21 (1/3)
Password: Korter1ja3

Apartment 2 and 4

Wifi: Karusselli 21 (2/4)
Password: Korter2ja4

Apartment 1 and 2

Turn on the TV and find the "go3" app to watch channels.

Apartment 3 and 4

Turn on the TV and switch to "HDMI2". Then, turn on the set-top box and use the second remote to change channels.

Karusselli Street is located in the beach area.

Paid parking times:

  • Beach area from September 1 to April 30:Mon-Sat (except national holidays) 8 am - 7 pm
  • 1 hour - 1 euro; 24 hours - 5 euros
  • free first 60 minutes
  • ticket valid in the city center during the same period
  • for mobile parking, area code: PRAND, PRAND60
  • Beach area from May 1 to August 31:Mon-Sun (including national holidays) 8 am - 7 pm
  • 1 hour - 5 euros; 24 hours - 25 euros
  • free first 30 minutes
  • ticket valid in the Old Town and city center during the same period
  • for mobile parking, area code: PRAND, PRAND30

Parking ticket

  • PYou can buy a parking ticket from parking meters, at the R-kiosk at the bus station (Pikk 13), at the Pärnu City Government (Suur-Sepa 16), and at the information desk of the Beach Stadium (Ranna pst 2)
  • Parking fee calculation based on the parking meter ticket is minute-based

Mobile parking

  • Parking fee calculation is minute-based
  • From reaching five hours, the applicable parking fee is the 24-hour parking rate (if parking is continuous)
  • To start parking, send a text message to number 1902
  • Write in the message: car number, space, area code (e.g., 123ABC PRAND30)
  • To use free parking time, add the designated number of free minutes at the end of the message (e.g., 123ABC PVANALINN60; 123ABC PRAND30, etc.)
  • To end parking, call number 1903
  • Mobile parking is only possible with an existing contract with an Estonian mobile operator
  • Parking can also be paid via the parking app pargi.ee. pargi.ee The parking app supports payment with a bank card and can be used even without an existing contract with an Estonian mobile operator 
  • If needed, download the app for Apple or Android

Exemption from parking fee
1) a driver with a disability or a driver of a motor vehicle serving a person with a disability or blindness
2) a driver of an alarm or surveillance vehicle as defined in § 84 (6) of the Traffic Act
3) a motorcycle and moped driver
a driver of an M1 category passenger car whose propulsion is solely and permanently electric (in other words, electric cars)
a driver of a motor vehicle, whose registered owner, responsible user, or user is a parent of four or more children up to 19 years old, and whose place of residence is registered as Pärnu in the population register

We recommend parking in front of the house only for unloading items during the summer period (May 1 - August 31) with a free 30-minute grace period. Afterwards, we suggest moving the car to the downtown zone or a nearby street (see map- blue area).
Karusselli Street is located right on the border of the Beach Zone ("Rand" - Green area), and the downtown (Kesklinn) zone is marked in blue on the map.

Downtown (Kesklinn) Area
• Mon-Sat (except national holidays) 8 am - 7 pm; Sun free
• 1 hour - 1 euro; 24 hours - 5 euros
• free first 60 minutes 
• ticket valid also in the beach area from September 1 to April 30
• for mobile parking, area code: PKESKLINN, PKESKLINN60

The apartments are equipped with heat recovery and cooling ventilation, configured to maintain a pleasant temperature during the hot summer months.

You can find the house rules and instructions in the email you received before arrival. However, if you encounter any issues on-site, feel free to call for quick questions at +372 56250112.

No, smoking is not allowed. All apartments are smoke-free!
Pets are not allowed in the apartments.

You certainly don't have to clean. However, upon departure, the client must wash or place used dishes in the dishwasher.

  • Items from the apartment are not allowed to be taken away.
  • The apartment must be used for its intended purpose and kept in order.
  • Any loss or damage to items in the apartment must be immediately reported to the accommodation facility. If items are lost or damaged due to the client's fault, the client is responsible and obliged to compensate for the damage according to the accommodation facility's price list.
  • The accommodation facility is not responsible for faults and emergencies not dependent on it (e.g., technical malfunctions of equipment, disruptions in supplying communal services, etc.).
  • The accommodation facility is not responsible for the loss of the client's personal belongings from the apartment.
  • Upon leaving the apartment, the client must ensure that the door is locked.
  • Do not allow strangers into your apartment.
  • The client has the right to cancel or modify the reservation until 15:00, 5 days before the planned arrival date. After this time, the reservation cannot be changed or canceled, and the client must pay for one night's stay in the apartment.
  • In case of "no-show", the client must pay for one night's stay in the apartment.
From 23:00 to 8:00
Organizing parties in the apartments is not allowed.